Privacy Policy / プライバシーポリシー

日本語の要点（先に読みたい方向け）

• 対応 EC の注文データは、会計ソフトへ仕訳を登録するために利用します。
• 注文者の氏名・メールアドレス・住所などの顧客個人情報は、対応 EC から受信する場合がありますが、Journify では永続保存しません。
• 同期ログには、注文 ID・金額・日付など会計処理の再実行に必要な情報のみ保存します。
• サポートページの質問応答機能にご入力いただいた質問文は、回答の作成のため米国の OpenAI, L.L.C. へ送信し、ヘルプの改善に利用します。学習には利用されません。
• 会計再実行用データは原則 7 年間保持し、法令上より長い保存が必要な場合はその期間保持します。
• 問い合わせ先は [email protected] です。

English Summary

Journify creates journal entries in the merchant's accounting software from orders on supported commerce platforms. This policy also covers information submitted through waitlist or pre-release signup flows, such as preferred commerce and accounting software combinations.

• Data collected: Supported commerce order data needed for accounting, such as order IDs, amounts, taxes, shipping, discounts, refunds, dates, and app configuration including account mappings and authentication tokens.
• Customer personal data: Customer names, email addresses, phone numbers, and addresses can be included in order data, but Journify does not persist them. They are handled only transiently while converting order data into accounting entries.
• Merchant data: Journify stores merchant-side information such as the store name, store domain, merchant contact email, accounting connection, and app configuration.
• Third-party sharing: Accounting data is sent to the merchant's connected accounting software solely to create journal entries on the merchant's behalf. No accounting data or merchant data is sold or shared with any other party. Public-page analytics data is sent to Google LLC as described in Section 7, Cookies & tracking. Questions typed into the support page question-and-answer feature are sent to OpenAI, L.L.C. to generate a reply; under that provider's terms, content sent through the API is not used to train its models.
• Data retention: Sync logs keep only accounting replay data such as order IDs, amounts, dates, processing results, and error details. They are retained for 7 years in principle, or longer if required by law. Questions typed into the support page question-and-answer feature are retained by Journify to improve the help content, and are retained by OpenAI, L.L.C. for up to 30 days for abuse monitoring before deletion. Shopify authentication tokens are deleted upon app uninstall or disconnection. A makeshop permanent token may be retained after uninstall to identify a later reinstallation, but is not used while the app remains uninstalled. カラーミーショップauthentication tokens are deleted upon uninstall; a closing-billing credential may be retained in encrypted form until the closing billing window ends. Qualified invoices under Japan's Invoice System must be retained by the merchant as required by applicable Japanese tax law. Journify does not store tax invoice files, and does not provide invoice issuance, receipt, or storage features.
• Cookies & tracking: The Service uses HttpOnly session cookies to maintain authentication. In addition, Google Analytics 4, provided by Google LLC, is used only on public pages that do not require login, such as service information, terms, and the blog, to measure access. It uses cookies and collects pages viewed, referrer information, and approximate location, but no directly identifying information such as names or email addresses is sent. Analytics tools are never loaded on logged-in management screens, including integration settings, journal-entry status, and other settings. Store order information and journal data are not sent to analytics providers. If you do not wish to be measured by Google Analytics, please use Google's Analytics Opt-out Browser Add-on. For information about how Google handles data, please see Google's Privacy Policy.
• Data processing location: Accounting data and merchant data are processed and stored on servers located in Japan (Fly.io Tokyo region, nrt). For accounting data, Japan is recognized by the European Commission as a country providing adequate data protection. Public-page analytics data is sent to Google LLC in the United States as described in Section 7, Cookies & tracking. Questions typed into the support page question-and-answer feature are sent to OpenAI, L.L.C. in the United States.
• Shopify privacy requests: We handle Shopify privacy compliance requests for customer data access, customer data deletion, and store data deletion.
• Contact: [email protected]